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Buffer Flyer Delivery is an uncomplicated service really.  It’s simply about selecting an area, and delivering leaflets to that area.  We’ve always been good at that, but we’ve been aware for a long time that there are definite areas with room for improvement in our service. The largest is the timely reporting back to customers of their campaign progress.  This has definitely been lacking, and there are a number of reasons for this fault; There has always been a delay in getting info back from our distribution teams This then needs checking, collating, and reporting

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Published on June 18, 2012, by in Marketing Tips, News.

Buffer   Day after day, I get calls asking “Hi mate, I want your cheapest price for Leaflet Distribution please!” Now, I’m really into customer service, and I do understand the need to get best value, but usually the conversation doesn’t go much further than this! So why am I saying that you shouldn’t go for the cheapest? Surely the only reason I would say this is to make more money?!  Well, don’t get me wrong, we all want to make money!  That’s the key to it.  I want both us and our customers to

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